Watch the losers as closely as you watch the winners
We’ve all seen how a bad worker can wreck our business. One of the most important aspects of managing employees is to cut out cancerous employees as soon as possible. Second to that is to curb bad behaviors the moment they show up. Before I say what’s next, I must note, it every employee who seems bad, is bad. Use the information below to weed out the bad ones faster. Every time you fire someone go back and ask yourself some questions about that employee -when did things start to go south? -how did their behavior change? -What were the signs that they were going downhill? (Examples: showing up late to work, not taking constructive criticism, ignoring your phone calls, griping with other employees, taking long breaks, being on the phone a lot, asking for pay raises frequently, complaining about their personal life, quality of work declined, sales numbers declined, customer, service, declined, etc.) -Who did they turn to with their frustrations? -What actions could you have taken if you recognized them immediately? -How much did it cost you to keep them around from that date until the day you fired them? (not their wages, but rather the losses you incurred, and any opportunity costs of what could have been.) Keep this list and review it regularly so you can spot negativity in employees, take fast, action, and cut them quickly so they don’t damage your business. THE HARD LESSON I LEARNED: My business feeds my family. When I allow an employee to do less than what’s expected or to make me miss opportunities or revenues, that employee is literally stealing that money from my family. I must protect my family at all costs by keeping high standards among my employees. If I do not take action, then it’s me who is robbing my family of what could have been. I now hold this standard above all others.