I noticed some homies on the Goosify call today (which was awesome π) didnβt know these acronyms so I thought Iβd share bc I needed a quick refresher too when it comes to knowing how Goosifyβs new badass CRM (and pretty sure the only CRM available on Skool?) is going to help me build my community! β‘οΈπͺπ½ π«
CRM, or Customer Relationship Management system, is a technology for managing and analyzing a company's interactions with current and potential customers. It's a software that centralizes customer data across sales, marketing, and customer service to improve relationships, streamline processes, and drive growth. CRM systems help organize customer information, track sales and marketing efforts, and automate tasks to increase efficiency.
An API, or Application Programming Interface, is a set of defined rules and protocols that allows different software applications to communicate with each other. It acts as an intermediary, enabling one piece of software to request services or data from another, without needing to understand the internal workings of that other software.
All that just to say that basically Wingman is going to help EVERY community owner understand how they can personally improve and grow their community through data!