Most small business owners are doing great work and still stuck on a few Google reviews.
It's not because their customers are unhappy. It's because happy customers forget.
Leaving a review just never makes it to the top of their to-do list, even when they genuinely meant to.
The fix isn't doing a better job. It's asking at the right moment, with a process that makes it easy.
Here's the one that works fastest: search your inbox for customers who already sent a "thanks, great job" message. Then reply with something like:
"Quick favour, could you paste your exact words into a Google review? Here's the link."
They don't have to think about what to write. It's already written.