2d • 💬 General
Losing reviews?
It seems genuine reviews could get removed if the review is made with a QR code from the on-site! I know!
If your business uses QR codes to request Google reviews, don’t link them directly to your reviews section. There’s a better approach.
What to know
- Google may filter reviews posted from your business location, which can happen if customers scan a QR code on-site.
- Reviews from people who haven’t interacted with your business online may be removed.
What to Do Instead:
- Encourage customers to leave a review after they’ve left your premises. Hand them a business card with a QR code for convenience.
- Link the QR code to a branded Google search for your business, not directly to the review section.
Why This Works:
- Customers interact with your brand online before leaving a review, increasing trust and reducing the risk of removal.
- You also benefit from increased brand searches and engagement, which can help your Google ranking.
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Losing reviews?
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