HighLevel just dropped a powerful WhatsApp upgrade: you can now insert service booking variables directly into WhatsApp Templates and Flows—no Workflow required.
This means you can personalize messages like reminders, confirmations, or reschedules with dynamic fields like:
- Appointment date & time
- Service name
- Location
- Staff/provider
Previously, these booking-related variables were only available inside Workflows, which meant extra setup and more moving parts. Now, you can plug them straight into WhatsApp Templates or Flows and reuse them across multiple automations and client accounts.
This is a major time-saver for agencies. You can now:
âś… Send personalized WhatsApp reminders without building a workflow
âś… Speed up template builds with reusable merge fields
âś… Deliver more professional, branded communication across every booking message
âś… Keep automation logic cleaner and easier to manage
Use this for spa bookings, dentist appointments, coaching calls, consultations—anything that uses GHL’s calendar system.
How to get started:Just open your WhatsApp Template or Flow, click to add merge fields, and select your appointment variables. No code. No friction. Just better client messaging in under 10 minutes.
This update is now live and doesn’t require any manual activation. Start using it today and bring your WhatsApp automations up to speed.
📲 Need help with message copy or best practices? Drop your use case below—we’ll jam on it together. Full Post Here!