3d • GHL Updates
Smarter Form Tracking Update
GoHighLevel just leveled up how forms work—and if you use forms to collect leads, onboard clients, or trigger automations, this update’s for you. The new form field tracking now supports every custom field type you can think of—text, dropdowns, checkboxes, ratings, and more. Even file uploads and signatures are captured (as metadata), so you never miss a detail.
But here’s the real win: smarter field mapping. GHL now uses a clear priority system to match your form fields to the right CRM properties—name, label, fallback—and if something doesn’t match? It flags it as unmapped_field so you can catch it and fix it before it causes problems.
That means cleaner contact data, more reliable automations, and workflows that run exactly how they should. No more digging through failed steps because a form didn’t map right.
You’ll also get support for external HTML forms, as long as the fields are visible in the DOM and have proper name attributes. So whether you’re using GHL forms or custom code, the system’s now got your back.
This is one of those updates that quietly transforms how you operate—especially for agencies managing lots of custom forms across multiple accounts.
💡 Pro tip: Set up a workflow to notify you if a contact gets the unmapped_field. It’s a quick way to QA your forms automatically.
The full blog post breaks it all down: what’s new, what’s changed, how to use it, and why it matters. Full Post Here!
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Smarter Form Tracking Update
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