Customize Chat Prompts in GHL · GHL Growth Garage

Customize Chat Prompts in GHL

Tired of that same old “Please share your contact details” message popping up in your chat widget?

Yeah, us too.

GHL just dropped an update that finally lets you customize those prompts—both the automatic one and the agent-triggered version. That means you now control exactly what visitors see before filling out the form.

Here’s what you can do now:

✅ Set your own welcome or intro messages before the contact form shows

✅ Leave the prompt blank for instant, no-fluff form display

✅ Tailor messages to match your tone, brand, and sub-account use case

✅ Apply changes to both Live Chat and All-in-One widgets

And if you're running SaaS mode… this is a HUGE win. Every sub-account can now sound completely unique and on-brand—without knowing it’s HighLevel under the hood.

No more generic prompts. No more awkward system messages.

Just clear, customizable messaging that fits your business, boosts trust, and gets more people to actually complete the form.

Setup takes 2 minutes. The results speak for themselves.

Already rolled it out for a few clients? Drop your best-performing message format in the comments to inspire the rest of the community.

Check out all the details at GoHighLevel Growth Garage > https://gohighlevelgrowth.com/ghl-updates/ghl-custom-chat-prompts-control-contact-form/

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