I've started a WhatsApp build for a Salon chain and they want a mix of interactive messages (videos, price lists etc), buttons for the user to select from, and some free-flowing AI conversation with questions. So here's a tip for using Whatsapp Interactive Messages (and quick buttons).... Immediately after you create your quick button branches, stick an "Update Contact Field" step. This way you, can update a custom field for your conversation history with the selection from the user and the AI can reference it during the free-flowing part. Here's an example (I'm just using a random custom field at the moment). I have an update contact step straight after my "Dubai" branch, and I'm updating a field with the value of Dubai. This could be a custom field for location, or part of my conversation history custom field. But it gives me a way to store the responses from the User and the quick buttons they click.

In this video I look at two different ways of using ChatGPT inside GHL workflows and how to get it to have conversations without needing Zapier, Make or n8n integrations. This is EXACTLY how I build my AI Agents in GHL.