Had a cross-team meeting today, and during Q&A I asked something I thought I’d already covered: “What can I improve about our ticketing system?” I’d asked before if there was anything I could help with — and got a polite “no.”But re-framing it as what can I improve unlocked a totally different response. Turns out, a small tweak to one of our response forms could drastically reduce follow-ups and boost productivity. It had been a quiet frustration for weeks — but no one had flagged it because I hadn’t asked the right way. 💡 20 minutes later, the fix was live. 😌 The team felt heard and relieved. 📈 And now we’ve got a smoother system for everyone. Lesson learned: “How can I help?” is generous.But “What can I improve?” invites honesty, ownership, and real change.

This is your space to celebrate progress, big or small, loud or quiet. Whether you hit a milestone, had a breakthrough conversation, finished a module, or simply showed up when it was hard… we want to hear about it. Sharing wins helps us: - Build momentum and motivation - Normalize progress in all its forms - Reflect on what’s working - Cheer each other on 🏆 What to Share - A personal or professional win you're proud of - A leadership habit that’s starting to stick - A moment of clarity, courage, or connection - Anything that moved you forward—even 1% No win is too small. This is a judgment-free zone where progress gets the spotlight.