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Coffee Chat is happening in 21 days
Human First. AI Driven. Summit, October 5 to 7. Free to attend, all online.
I am speaking at a summit next month and wanted this community to hear it first. Human First. AI Driven. Summit, October 5 to 7. Free to attend, all online. My session is called My Business Runs. I Don't. It is the Right Guest Framework thinking taken one step further: where AI actually helps in a hosting business, and where it should never touch anything, told through the 11pm guest message that started the whole idea. If you have ever had the same problem land on your desk twice and thought there has to be a better way, this is that session. Two things worth knowing if you go: The swag bag has the First Booking Blueprint in it, free, with a calculator for your first three bookings. If you are still deciding whether to list, that is worth grabbing. The organizer, Brenda Rigney, will also be popping into this community over the next couple of weeks. Say hi if you see her around. Register Here
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The title test: does yours name a reason or just a mood?**
Yesterday we looked at how your guest mix shifts with the season. Today's question: does your listing title know that? Open your listing and read your current title like a stranger would. Is it naming something specific your fall guest is searching for, or is it just a mood? "Cozy modern getaway" describes a feeling. "Fireplace loft, 5-min walk to the night market" names a reason to book. This is Day 2 of what we cover in Listing Clarity Lab, and it works whether you're enrolled or just following along here. Even if you are not in the Listing Clarity Lab, participate in providing your property's listing title. Post your current title below, exactly as it reads today. Tomorrow we'll look at what makes one work.
Your first photo just aged out
Photos are a booking journey, not a gallery, and the first one sets the whole trip in the guest's head before they read a word. If your hero photo is still a summer shot (deck, pool, bright green trees), it's telling an October guest a story that doesn't match their trip. Day 4 of the Lab exercises, and yes, this one applies to literally every host reading this. Look at your current hero photo. Does it say "summer," or does it say "this season"? If it needs to change, what would you swap it for? Tell me below.
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Your first photo just aged out
The first two lines decide if they keep reading
Guests decide whether to keep reading your description in the first two lines. Most listings spend those lines on adjectives (spacious, charming, updated) instead of a reason to picture themselves there. Try this: rewrite your opening line as one moment your fall guest will have at your place. Not a feature, a moment. "Wake up to the smell of coffee and a view of the ridge trail" does more work than "beautifully renovated cabin." Day 3 of the Lab exercises, open to everyone this week. Share your rewritten opening line below. I'll read every one today. If you are not participating, you can still share your two first lines.
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Lab starts tomorrow (and a welcome to everyone new here)
Listing Clarity Lab Round 2 kicks off tomorrow morning. Five days, one listing, rebuilt for the season ahead. If you haven't joined yet, both doors are still open: the Lab on its own at $47 CAD, or premium membership at $19/month with live access included. Pick either in the Classroom. No cutoff either way, replays are always there, but joining before Day 1 means you're building alongside everyone else instead of catching up. Also, a few of you joined this week, so a quick orientation while you're here: 1️⃣ There are free resources already available in the classroom, and more unlock as you engage with the community. 2️⃣ Premium ($19/month) is what unlocks live sessions like the Lab and anything premium-only in the classroom. If you're not sure which tier you're on, ask below and I'll sort it out. 3️⃣ Go introduce yourself in the welcome thread and share a picture of your workspace or your STR. Takes two minutes and it's the fastest way to feel like part of the room. See you in the Day 1 thread tomorrow. (System Sunday's back next week.)
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Lab starts tomorrow (and a welcome to everyone new here)
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