Can you imagine having to turn away clients because you simply couldn’t handle them?
That’s where one of my clients was earlier this year.
When we first connected, her business looked successful from the outside… but behind the scenes:
  • No KPIs to track progress
  • No real systems or processes
  • No clear leadership in her client success department
She felt like she was throwing gasoline on a fire: trying to grow without the infrastructure to actually sustain it.
Fast forward a few months:
✅ Clear SOPs, tools, and trainings in place
✅ A-player manager leading the team
✅ NPS score at 8.5/10, with 74 days to offer tracked
✅ Sales jumped from 8 to 19 enrollments per cohort
✅ First $94K month, with 7 offers totaling $1.26M
This didn’t happen because she hustled harder.
It happened because she built the right systems and the right team.
Growth isn’t about working more hours; it’s about building a structure that lets you scale confidently.
Question for you all:
Where in your business do you feel like you’re missing the systems to support the growth you want?
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Daniel Botero
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Can you imagine having to turn away clients because you simply couldn’t handle them?
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