🤹 HOT-MESS-EXPRESS TUESDAY

Let's talk about the handoff. 🔧

When a client finishes working with you — what happens?

Is there a clear offboarding process? A final session with next steps? A way for them to refer someone or leave a testimonial while the experience is still fresh? 📋

Or does it just... end? They stop paying, you stop showing up, and it fades into the void? 😬

Your offboarding is part of your marketing. A client who leaves feeling clear, celebrated, and equipped becomes your best referral source. A client who just drifts out doesn't. 💡

👇 YOUR TURN: What does your offboarding process actually look like — and what's one thing you'd add to make it better?

Drop it below. The end of the engagement is the beginning of the referral. 🔧

4 comments

🤹 HOT-MESS-EXPRESS TUESDAY