Location: Roanoke, TX Job Description Looking for an energetic, hard-charging individual able to keep up in an exciting and fast-moving security operations team that is engaged in high profile security projects to enhance Fidelity’s security posture and prevent data leakage. The candidate will be immersed in an environment addressing a rapidly changing threat landscape, working with numerous security professionals. The successful candidate will analyze insider activity behaviors and patterns while also looking to implement detections across multiple platforms to identify and mitigate against insider risks within various channels. The Expertise You Have And The Skills You Bring - Knowledge of cyber security threats and incident response. - Understanding of insider threats and DLP policies a benefit but not required. - Understanding of endpoint, exchange, network & cloud technologies. - Knowledge of scripting to perform data lookups, metadata joins, and enriching data to build content categorization and identify behavioral anomalies. - Knowledge of policy-based detections using regular expression and pattern matching. - Ability to develop reporting and dashboards to provide insights on control effectiveness and behavioral patterns of insider risks. - Bachelor degree in computer science or in lieu of: - A curious mind with strong analytical skills to identify risks and problem solve. - Perform in-depth analysis to identify insider risk and data-loss-prevention (DLP) events across exfiltration channels consolidating structured and unstructured datasets. - A firm knowledge of query-based languages, ETL and data parsing techniques - Ability to manage their work across multiple environments by prioritizing and taking a results-oriented approach to tasks. - A standout colleague with flexibility required for support operations. - Must be a quick learner and adapt to new tools and technology. - Ability to deliver, implement, and perform analysis of Insider Threat detections while responding and remediating technical issues. - Unify and standardize Cybersecurity Insider Threat policies and practices across the enterprise. - Maintain high standards when it comes to documenting Insider Threat processes, detections, and implementations. - Be instrumental in technology and policy implementation, tuning and oversight of processes across all insider threat technologies executed within the firm.

Location: Phoenix, AZ What you'll be doing: - Helpdesk Support: Provide Level 2/3 IT Helpdesk support and respond to client issues, ensuring efficient resolution for Windows, macOS, and mobile devices (iOS/Android) - Manage Your Workload: Stay organized and on top of tasks to ensure timely completion. - Office 365 Administration: Manage and configure Microsoft 365 applications, including Exchange Online, SharePoint, Teams, Security & Compliance Centers, and OneDrive - Networking Management & Troubleshooting: Configure and troubleshoot network protocols like DNS, DHCP, VLANs, VPNs, and firewall rules using platforms like SonicWall, Meraki, and Unifi. - Endpoint Management: Utilize Microsoft Intune for device management, policy enforcement, and Windows Autopilot for device provisioning. - Azure Administration: Assist with tasks related to Azure Active Directory (Azure AD), Virtual Machines, Azure Networking, and cloud-based resource management - Email Security: Configure SPF, DKIM, DMARC, and other email security settings for safe and reliable email delivery across the client’s domain. - Hardware & Software Support: Troubleshoot and resolve PCs, laptops, printers, and other peripheral devices; provide support for software installations, patch management, and driver updates. - Build Client Relationships: Maintain a helpful, friendly demeanor while assisting clients. - Ticket Management & Documentation: Maintain accurate service tickets, document solutions, and ensure timely communication with clients using ITSM tools - Project Assistance: Participate in various IT projects, including on-site hardware installations, network setups, software migrations, and cloud services deployment - After-Hours Support: Occasionally participate in on-call support to resolve urgent issues. - Client Training & Education: Provide guidance and training to clients on best practices, system usage, and IT security measures. - Proactively Identify Issues: Take the initiative to spot and fix potential problems

Location: Greater Chicago Area About the Job This is not a role for someone looking to coast through routine tickets. At Korpack, we need a proactive, detail-driven IT Systems Administrator who thrives on keeping infrastructure secure, stable, and ahead of potential issues. You’ll be responsible for ensuring our technology environment runs smoothly—supporting the team, safeguarding compliance, and driving reliability every day. The mission of this role is to manage IT operations, strengthen system performance, and ensure our infrastructure supports a fast-growing, SQF/ISO-certified business. If you’re energized by troubleshooting, optimizing networks, and staying one step ahead of problems, this might be your perfect fit. The Journey Day-to-Day IT Operations: Manage servers, networks, user accounts, and devices to keep the company running efficiently. End-User Support: Provide hands-on support for laptops, printers, scanners, Microsoft 365, and user access needs—resolving issues with speed and professionalism. Managed Services Collaboration: Work closely with our Managed IT Services provider to escalate and resolve complex issues promptly. Network & Infrastructure Stability: Monitor and maintain network performance, Wi-Fi stability, VPN connections, and firewalls to ensure seamless connectivity. Data Security & Compliance: Safeguard systems with backups, recovery processes, and security protocols that meet ISO and SQF compliance requirements. ERP System Support: Support Acumatica ERP from the infrastructure side, ensuring uptime and performance across the business. Troubleshooting & Problem Solving: Diagnose system, hardware, and connectivity issues—collaborating with internal teams and external vendors to deliver timely solutions. Documentation & Processes: Develop and maintain IT documentation including SOPs, processes, and system configurations. Employee Onboarding: Equip new employees with hardware, accounts, and permissions, ensuring smooth onboarding from a technology standpoint.

Location: Austin, TX Position Profile Weaver is seeking an individual to fill the IT Technical Support I role in our growing internal IT department. This is an entry-level IT Service Desk position to assist firm employees with application, software, hardware, network, and telephone questions. This person will receive and log customer interactions for incidents, service requests, and inquiries. They will also be responsible for routing service requests and incidents to the proper support group when issues should be escalated and rotating with team members on call system. This Technical Support I will be responsible for providing tier 1 support for low to medium-complexity issues and facilitating and communicating service outages (planned and unplanned). They will identify and resolve IT-related issues via telephone, email, remotely, or onsite in a timely, customer-focused manner. They will also assist IT Team with patches, upgrades, and setup and roll out equipment upgrades, as well as maintain software and hardware inventory control. This position requires the ability to lift light to heavy equipment on a regular basis. It also requires the ability to bend over/use step stools or ladders as needed to reach office materials and equipment. Duties And Responsibilities - Primary support contact for all end-user technology-related support issues - Provide support and problem resolution for all issues/requests - Escalates issues/requests to appropriate staff as necessary - Diagnose and resolve software and hardware problems or conflicts via telephone, remotely, or on-site in a timely, customer-focused manner - Maintain Service Desk ticketing application and records daily and report on activity as required, including documentation of customer issues and resolutions - Assist users with installation, configuration, and maintenance of software applications - Assist users with the use of audio-visual equipment - Is on-call for emergencies during evenings and weekends on a rotating basis - Install, support, troubleshoot, and repair hardware and peripherals - Assist with patches, version upgrades, and related documentation for all supported applications - Assist in maintaining software and hardware inventory control - Track hardware and software inventories

Location: Oak Brook, IL Skills: Sys admin exp, onprem and cloud based support exp, Microsoft exp Like to have skills: Microsoft cloud/on-prem, Azure, Intune, VMware, Veeam, Jira, Autodesk, Salesforce, Meraki, SQL Overview: Collaborate with internal teams across construction operations, finance, and project management. Assist with cloud migrations, upgrades, and modernization projects. Document infrastructure details, processes, and policies. Job Link: https://www.linkedin.com/jobs/view/4326331413/?alternateChannel=search&eBP=NOT_ELIGIBLE_FOR_CHARGING&trk=d_flagship3_search_srp_jobs&refId=cpHDgQbm5R6HcV00v%2FujaQ%3D%3D&trackingId=OND14oeDNhU18Bub2UQo5g%3D%3D