Location: United States Responsibilities In this role you will: - Operate Atlassian’s office LAN/WLAN, SD‑WAN, and SASE platforms with guided runbooks and peer reviews. - Triaging and resolving tickets for Wi‑Fi, routing/switching, VPN/ZTNA access, and branch connectivity; participate in on‑call as you gain experience. - Implement low‑risk changes (e.g., VLAN updates, ACL changes, SSID adjustments) and contribute to change plans for larger deployments. - Use monitoring and observability tools (NetFlow, wireless analytics, synthetic tests, logs) to detect, diagnose, and prevent incidents; write post‑incident notes and updates. - Document playbooks, topology diagrams, and standards; propose incremental improvements to automation and tooling. Qualifications On day one we’ll expect you to: - Understand core networking: TCP/IP, IPv4 subnetting, routing basics (OSPF/BGP concepts), switching (VLANs, trunks), NAT, DNS/DHCP, IPv6 fundamentals a plus. - Be comfortable with enterprise Wi‑Fi concepts (SSID, 802.1X, RADIUS, RF basics) and troubleshooting client connectivity. - Use CLI and vendor GUIs for common tasks on switches, APs, SD‑WAN, and firewalls; read configs and follow change plans safely. - Demonstrate basic automation and scripting familiarity (e.g., Python or shell) and configuration management mindset (Git, code reviews). - Communicate clearly with partners and customers; write succinct tickets, status updates, and docs. You’ll Stand Out If You Have - Hands‑on with Zero Trust (e.g., identity‑aware access, SWG, CASB), SD‑WAN policies, and wireless design (Ekahau or similar). - Exposure to infrastructure as code for networks (vendor APIs, Terraform, Ansible, or Nornir/Netmiko) and writing small automations safely. - Good debugging instincts: packet captures, wireless health metrics, path traces, and systematic fault isolation. This is a new job posting!! Apply today to make it count! Comment “JOB” and I’ll send you the link to apply!