Location: United States About the job Planned Systems International (PSI) is an Enterprise IT services company seeking an Junior Linux System Administrator. The scope of this project is to provide NYS ITS with consulting / technical services in support of NYS ITS infrastructure and software environment including Unisys proprietary and industry available technology.Essential Functions And Job Responsibilities - Provides backups of all NYS Linux systems serving NYC HRA WMS users. Maintains integrity of critical backup files stored on disk. - Writes and maintains required shell scripts to administer the NYS Unisys Forward/ES3000 SUSE Linux systems - Monitors local Linux system performance, manages system swap space and establish CRON jobs as needed. - Provides load balancing functions on the local NYS Unisys Forward/ES3000 SUSE Linux servers and coordinates, when necessary, the moving of users from server to server. - Install new SUSE Linux software levels, and patches onto the local NYS Forward/ES3000 Linux server environment. - Examines and fixes any problems related to the Unisys Forward/ES3000 Linux servers, routinely checks and fix problems in the base and host files when necessary. - Migrate and activate, when necessary, the local WMS software application updates to the 500+ logical partitions running on the Unisys Forward environment. - Monitors and troubleshoots issues relating to Asynchronous Terminal Servers, Printers and terminals. Checks usage and determines user needs of this hardware. Minimum Requirements - At least 2 years professional experience working as a Linux system administrator (preferably in SUSE Linux environment) - Experience writing scripts, shell, PHP etc. - Knowledge of Linux backup solutions a plus - Willingness to learn new technologies - Must be willing to work with others, share ideas and be a team player - Have excellent writing and communication skills Job Link: https://www.linkedin.com/jobs/search/?currentJobId=4295342596&distance=25&f_TPR=r86400&geoId=103644278&keywords=system%20administrator&origin=JOB_SEARCH_PAGE_KEYWORD_AUTOCOMPLETE&refresh=true

Location: United States About The Role Our client is looking for a technically skilled support agent to help deliver high-quality, responsive support. This is a high agency, high-impact role where the individual will troubleshoot complex issues and ensure users get the help they need. Key Responsibilities - Respond to product and technical questions through the support platform (Plain) - Debug issues by inspecting customer setups, including GitHub repositories, MDX files, and internal deployment tools (Retool) - Resolve the majority of support inquiries independently, escalating only when necessary - Collaborate with the support lead to evolve processes and ensure consistency - Help improve internal support tooling and workflows as the organization scales Support Agent Requirements - Proven experience in technical support at a software or developer tools company - Comfortable using Git, GitHub, Retool, MDX/Markdown, and IDEs - Ability to read and understand code, troubleshoot bugs, and identify root causes - Strong written communication skills with a friendly, professional tone - Comfort using AI agents and improving training data for them Preferred Qualifications - Familiarity with OpenAPI specs - Past experience supporting APIs or documentation tools - Background working in fast-paced startups Job Link: https://www.linkedin.com/jobs/search/?currentJobId=4306214676&distance=25.0&f_TPR=r86400&geoId=103644278&keywords=helpdesk%20entry%20level&origin=JOB_SEARCH_PAGE_JOB_FILTER

Location: United States The Information Security team is seeking a creative and tech-savvy Training and Communication Specialist to lead the development and delivery of engaging security awareness content. This role is responsible for designing impactful training programs, managing internal security communications, and maintaining the security intranet presence. The ideal candidate is highly skilled in multimedia tools and visual storytelling, with a strong understanding of how to communicate complex security topics in a clear and engaging way. As a Training and Communication Specialist – Information Security, you will: - Design and deliver engaging security training for employees using a variety of formats (e.g., video, e-learning, live sessions) - Create internal and external communications to promote security awareness, initiatives, and best practices - Maintain and update the Information Security intranet site, ensuring content is current, relevant, and user-friendly - Develop visually compelling materials using tools such as PowerPoint, Canva, Synthesia, and other media platforms - Collaborate with subject matter experts to translate technical content into clear, engaging messaging - Support global awareness campaigns, phishing simulations, and compliance training rollouts - Track and report on training effectiveness and engagement metrics - Ensure all content aligns with brand, tone, and compliance standards About You - Prior experience in training, communications, or a related field—preferably in cybersecurity or IT - Strong understanding of information security principles and the ability to communicate them effectively to diverse audiences - Proven ability to create high-quality multimedia content (videos, presentations, infographics) - Proficiency with tools such as Canva, Synthesia, PowerPoint, and video editing platforms - Strong writing, editing, and storytelling skills - Experience managing intranet content (e.g., SharePoint, Confluence, or similar platforms) - Ability to work cross-functionally and manage multiple projects in a fast-paced environment - Familiarity with adult learning principles and instructional design is a plus

Location: United States What makes you a strong candidate: - You are proficient in User training, Technical support, Software installation, Security monitoring, Operating systems. - You have the potential to develop in Solar technical support. - English - Fully fluent Responsibilities and more: About Us: Not your typical solar company! Here at Cal Paso Solar Electric, we design and install commercial and residential photovoltaic electric systems. We put our clients' needs first, and our A+ BBB rating proves our commitment to your satisfaction. With over 50 years of construction and electrical engineering experience, whether your system is small or utility scale, Cal Paso Solar Electric will handle your needs with a smile. Visit our website to meet our team. Position Overview: We are seeking a motivated and detail-oriented Remote IT Support Specialist to join our dynamic team. In this role, you will be the first point of contact for our clients and employees, providing technical support and guidance to resolve a variety of IT issues. Your expertise and excellent communication skills will play a crucial role in ensuring our technology functions seamlessly and efficiently. Key Responsibilities: - Provide remote technical support for hardware, software, and network-related issues via phone, email, and chat. - Diagnose and troubleshoot technical problems, offering effective solutions in a timely manner. - Assist users with account management, software installation, and configuration. - Maintain accurate records of support requests and resolutions using our ticketing system. - Collaborate with the IT team to implement system updates, patches, and upgrades. - Conduct user training sessions and create documentation to enhance user knowledge and efficiency. - Monitor system performance and security, identifying and escalating issues as needed. - Stay updated with the latest technology trends and best practices to provide effective support. Qualifications: - Proven experience in IT support, preferably in a remote setting.

Location: Knoxville, TN About the job Description Seeking an experienced Systems Administrator to join their growing IT team. This individual will be supporting a level 4 admin who is moving to the development team soon. The majority of work involves managing Cloud Tenants (Azure and AWS), along with the VDI solution, WAF, and website load balancing. The level 4 is responsible for creating Azure subscriptions, tenant-wide policies, managing conditional access, cloud DR, and some automations. 40% Cloud Infrastructure Management: - Provision, configure, monitor, and manage Azure resources and services such as policy implementation, RBAC, and vnet peerings. - Handle virtual networking, configure virtual machines, and set up storage solutions. - Ensure proper scalability and elasticity of resources as per organization needs. - Configure and manage Netscaler load balancer and WAF infrastructure to ensure secure and resilient service delivery. - Provide first and second-level support to resolve issues related to Azure resources and services. 20% Security and Compliance: - Implement and manage identity solutions including Azure Active Directory. - Configure and monitor role-based access control (RBAC) for resources. - Regularly audit and ensure the infrastructure meets industry compliance standards. - Monitor the environment for security threats and liaise with the security team for resolutions. - Develop alerts on IT solutions for status updates and notification of suspicious behaviors. - Assists with network appliances including Citrix Netscalers to provide secure access to Citrix clients and general web site traffic. 15% Backup, Recovery, Automation, and Continuity Planning: - Create and manage backups of windows servers, Recovery solutions, and Continuity Planning with the team. - Set up and monitor regular backups for Azure resources. - Plan and test disaster recovery solutions. - Ensure high availability of mission-critical applications. - Automate routine tasks using Azure automation tools, scripts, and Azure DevOps and GitHub.