Hi all, I've got a unicorn scenario and was wondering if anyone knows anything about potential of migration from Gov Cloud to Commercial Cloud. This scenario is apparently unlikely based the fact that organizations tend to move from looser to stricter compliance environments. Atlassian seems to reflect this by having various guides covering cloud to agov, dc to agov, agov to agov, but nothing in the opposite direction.

Have you ever worked with multiple projects and multiple emails ? We have several projects, and as we're optimising. I'd want to set up one project and associate distribution list to request. Can't find any solid info on this (as these emails are without credentials). For other projects I want to associate a better email to each project. Ie. Let's say we have one space for new business, and I'd want new_business email (this time either shared or an email with credentials) to link, as to get incoming tickets straight from the emails. I believe this is handled by Incoming Mail , under Jira admin settings, and then to be adjusted in space settings, notification email. Am I correct? If there's a video tutorial, feel free to share. (That's the last piece of the puzzle before completion of a massive optimisation of Jira and I can move onto other priorities. Would appreciate any tips, guides or instructions as to faster implement this.)

Environment - Jira Cloud - Jira Service Management source project - Jira Software destination project What I'm Trying to Accomplish: I have an automation rule that fires when a JSM ticket transitions to a specific status. The rule creates a new linked Jira Software ticket in a separate project. When the new ticket is created, I need all public (non-internal) comments from the JSM source ticket copied to the newly created Jira Software ticket as individual comments - one comment on the destination ticket per original comment on the source ticket. Each copied comment should include the original author's name and the date it was originally posted. To be clear: a single consolidated comment containing all the original comments lumped together does not meet the requirement. Each comment must be posted as its own discrete comment on the destination ticket. The Question: What are my options for accomplishing this in Jira Cloud? Has anyone successfully implemented something like this? For disclosure: I've built a solution that *almost* works but not quite. I'm fully up for disclosing what it is, but I'd rather have suggestions that aren't tainted by me leading the witness. A solution that uses only native Jira functionality is preferred, but I do have Scriptrunner for Cloud in my instance, so it is on the table as an option.

I think I saw something recently that indicated Atlassian is planning on forcing their clients to allow them to use their operational (re. proprietary) data for their internal AI learning. This is a no go for my CISO. Hard stop. Opting out seems to be limited to only Enterprise level customers? Is this correct? Am I imagining horrors that will never materialize?

What has been your favorite or most exciting announcement so far?