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32 contributions to Atlassian Everything
Different Loom and Confluence tiers
Hi everyone! We use Confluence Premium and I want to create training videos for onboarding new customers to our Atlassian apps. Can I use Loom Free tier on the same instance as our Confluence app and create, lightly edit, and embed Looms into Confluence pages OR download Looms to SharePoint and just add a link in Confluence pages to it? I took the basic Loom training and searched online but couldn't find anything about different tiers. I would assume if it's possible that Loom would be severely restricted as a Free tier.
1 like • 11d
A bit late to the party. I added only myself as Loom admin and asked support to downgrade it before payments.
Jul 21 • 
JSM
Adding external participants
Which setting is to be adjusted, as for CarSales JSM team to be able to add or adjust participants. I've opened the site, I've opened the JSM, I think it's under security scheme, this setting. And what role would I need to give them? For the moment two have servicedesk Agent, as they work with me. I have admin on the whole thing. But when these two try add a colleague or external email, it blanks out, for some reason. I will be checking the.permission helper later on. And I am going thru some more admin portal settings. Any advise? -Anyone can raise a ticket for carsale insurance quote (via email) -This anyone is adding his family. We want to sometimes change participants and or requester. Would appreciate a pointer what else to configure or adjust.
0 likes • 11d
@Kerli Randmer , I fixed it already with an updated security permissions.
0 likes • Jul 22
I am getting an error when adding customers. As I don't think guests are the right way to go at the moment. What are the differences between guests and customers? Rovo isn't helpful enough as to fix this error TYBZ1H. How to assist the JSM service desk team to be able to add external participants therefore? Any tips, please?
Atlassian Gov Cloud to Commercial Cloud
Hi all, I've got a unicorn scenario and was wondering if anyone knows anything about potential of migration from Gov Cloud to Commercial Cloud. This scenario is apparently unlikely based the fact that organizations tend to move from looser to stricter compliance environments. Atlassian seems to reflect this by having various guides covering cloud to agov, dc to agov, agov to agov, but nothing in the opposite direction.
0 likes • May 17
I am guessing this is a no-brainer or less convoluted... Maybe even possible to do 1:1 migration and the restrictions would fall off. You mostly migrate workflows, users and groups, security& permissions, no?
Recommendations and Guidance
Hi Atlassian Community, I’m don’t know if this is the right place to ask. Apologies in advance, happy for advice and guidance. I’ve spent several years working extensively with Atlassian Data Center environments across Jira and Confluence, covering upgrades, migrations, integrations, platform engineering, security governance, risk, controls, and operational support within complex enterprise environments. Recently, my role was made redundant as part of organisational changes, and I’m currently exploring new opportunities within the Atlassian ecosystem. One thing I’m actively trying to understand is how best to position and showcase deep Data Center experience in today’s increasingly cloud-focused market. A lot of organisations understandably prioritise Atlassian Cloud experience, but for those who have successfully navigated this transition, I’d genuinely value your perspective: - How are you positioning your Data Center expertise today? - Which aspects of DC experience resonate most with employers hiring for modern Atlassian roles? - What cloud capabilities should experienced DC engineers prioritise first? - Are organisations still valuing hybrid or transformation experience during cloud migration journeys? Would really appreciate guidance, industry perspective, or advice from others in the community who’ve gone through a similar transition. Also happy to connect with teams or professionals working in enterprise Atlassian transformation, governance, migration, or platform engineering spaces. Regards
0 likes • May 17
There are companies hiring experts for transformation and migrations. Focus on finding them
1-10 of 32
Tei M.
3
37 points to level up
@tei-m-6515
Atlassian Implementor ,etc

Active 11d ago
Joined Jan 21, 2026
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