6d • 🐛 Questions
Custom Value in Greeting
I have dynamic greeting turned on, but in my prompt I include a custom value (not custom field), but the AI will NOT read the contents of it. I need it there as a way for a customer to dynamically change the greeting. They would mainly use it to inform their customers of service outages. Any tips or tricks to get it to work, or a better way?
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Custom Value in Greeting
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