9d • General Discussion 💬
The Work That Slows You Down Isn’t the Hard Part
The most draining work in a business is rarely the complex stuff.
it's the small, repetitive decisions:
Did we reply?
Who’s following up?
Was this booked?
Is someone owning this?
When those answers live in people’s heads, progress slows and mistakes creep in.When they live in systems, teams move faster without working harder.
That shift from memory to design is where momentum comes from.
What’s one thing in your workflow that still depends on someone remembering to do it?
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The Work That Slows You Down Isn’t the Hard Part
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