Social media manager? or a sales agent? how about both.

Right now i’m building something that kinda blurs the line between marketing and operations. A system that connects everything from Instagram, Facebook, WhatsApp, even viber and turns it into one synced sales brain.

Built fully on n8n, Airtable, and an integrated OCR verification system, this setup isn’t just another chatbot it’s an actual assistant that handles the entire customer flow from “hi” to “here’s your order ID.”

Here’s how it works 👇someone drops a message “menu ?” or “can i order?”

Our AI agent (powered by n8n) fetches the menu straight from Airtable, confirms whether it’s delivery or pickup, asks if it’s cash or transfer, and summarizes everything before sending for confirmation.

If the customer chooses transfer, that’s when the fun starts the agent requests the slip, sends it to a separate n8n workflow that runs OCR scans the slip, checks for duplicate reference numbers, validates the amount, and once verified, logs it directly into Airtable’s Sales Table.

then automatic updates roll out.

Customer gets their confirmed order + sales ID.

Owner gets notified with the same details human input. no delays. zero repetition.

Delivery or pickup, cash or transfer all handled in one flow.

What used to take 4–5 manual steps and a ton of DMs now happens inside a single automation that never sleeps.

Tech stack?

🧠 n8n – workflow automation & logic handling

📊 Airtable – product menus, sales records, order validation

👁️ OCR (Google Vision) – slip scanning + duplicate check

💬 Meta API + Viber + WhatsApp Cloud – message integration across all platforms

The goal? to build a system that not only manages your social media but sells through it.

If you think this can be something useful to you, leave me a dm