Outbound agent · AI Automation Society

Outbound agent

I’m running into a bit of trouble. I created both an inbound and an outbound agent using ElevenLabs, and they currently share the same number. The inbound agent works well.

The issue is with the outbound agent: it’s not able to receive the dynamic variables needed to identify who it’s calling or the type of industry the business owner is in. Instead, the outbound agent just conducts the call blindly, without knowing who is on the line.

In my first HTTP request, I defined the parameters as shown below, and while that works, it does not send the dynamic variables. In my second HTTP request, I tried placing the JSON directly into the body, but I keep getting the error: “Phone number ID cannot be found.” I’ve checked the ID numerous times—it’s the exact same phone number ID I used in the first HTTP request, which successfully initiates the outbound call.

My prompt is also set up to screen for dynamic variables.

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