2h • General Discussion 💬
NGF WhatsApp AI Response Automation Workflow
This setup handles incoming WhatsApp messages end-to-end:
- Detects intent automatically
- Retrieves answers from a structured knowledge base
- Updates/searches records dynamically
- Sends fast, context-aware responses without manual intervention
Biggest learning:Separating intent detection from retrieval logic significantly improved response accuracy and reduced hallucinations.
Sharing this to get feedback from the community — happy to explain the flow, design choices, or improve it further based on suggestions.
Let me know what you’d optimize or do differently 👇
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NGF WhatsApp AI Response Automation Workflow
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