Is it possible to use a voice AI system with multiple distinct voices?
For example, I have four customer service representatives, each with a unique rep ID. I would like the voice AI to rotate between these reps based on their assigned ID.
I've already created and trained the first voice agent to handle tasks like transferring calls and checking whether a person answers or if the call goes to voicemail. Now, I want to expand this by assigning a different voice AI to each rep ID. My goal is to pass the rep ID to the system, have it retrieve the corresponding voice, and use that voice during the interaction.
Is this kind of setup supported?