I’ve been thinking about a new SaaS direction and would love to hear how others see this.
Until now, SEO was mostly:
keyword → Google results → website click
But more and more users are no longer only browsing classic search results. They are asking AI tools or Google AI-style answers things like:
“Best restaurant in Berlin?”“Where can I buy Jordan sneakers?”“Compare product X vs product Y.”“Which hotel has parking and allows pets?”“Which option is the cheapest?”“Give me their phone number.”“Who has availability tonight?”
The problem I see is that visibility is no longer just about ranking.
The answer can change depending on:
- the query
- the user’s location
- the language
- the follow-up question
- comparison intent
- price intent
- availability
- reviews
- attributes like parking, pet-friendly, vegan, open now, etc.
For example:
A user first asks:
“Where can I buy Jordan sneakers in Berlin?”
They get a few stores.
Then they ask:
“Where are they cheapest?”
The answer may completely change.
Then they ask:
“Who has size 43 in stock?”
Again, a different set of results may appear.
The same applies to hotels, restaurants, SaaS products and local businesses.
A brand may appear in the first AI answer, but disappear when the user asks about price, parking, comparison, availability, phone number, reviews, or specific features.
That made me think about a possible new category:
AI Answer Visibility / AI Decision Journey Tracking
Instead of only measuring:
“Does my website rank?”
you measure:
“Does AI keep recommending my brand throughout the user’s decision journey?”
Possible visibility layers:
- Discovery visibility
- Comparison visibility
- Price visibility
- Availability visibility
- Contact accuracy
- Attribute coverage
- Trust/review visibility
- Conversion path visibility
In other words:
If a user starts with a broad query and then keeps asking more precise follow-up questions, the tool would show where a brand stays in the answer — and where it drops out.
To me, this feels like the next layer after SEO, especially for:
- e-commerce
- hotels
- restaurants
- local businesses
- SaaS companies
- agencies
- travel
- clinics
- real estate
I wouldn’t look at this as a classic SEO tool.
It feels more like:
AI visibility analytics + competitor intelligence + answer gap detection.
Question for the group:
Do you think companies will soon pay to know when AI recommends their competitors instead of them?
And more importantly:
Would you, as an agency, founder, or marketer, use a tool that shows:
“A user finds you in the first AI answer, but AI drops you when they ask about price, comparison, availability, or contact details”?