Finally done with day 4, but I need a piece of advice on something
For day 4 I decided to build something based on my previous job as a customer service rep. I have built a full agent that handles customers' emails effeciently and gets the boring repetetive task that used to take almost half my shift in pure copy pasting over with. This was a mock run that turned out okay.
Now I was thinking to go back to the company I used to work in [call centre] and offer them AI Automation as a service. Like building them workflows and agents that handles a big chunck of what used to drain me as an agent and made me quit. Because after thinking about it, it would save them a lot of time and enhance their FRT (first response time) and their AHT (average handling time), which is gonna result in better customer experience and subsequently ensure clients' satisfaction.
Any ideas how to approach them without sounding too desperate, given I still have good connections with everybody there but I have no idea how to reach out and discuss these matters and I need a piece of advise honestly.
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Ali Mohamed
4
Finally done with day 4, but I need a piece of advice on something
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