Feedback Form & Email Reply Agent · AI Automation Society

Feedback Form & Email Reply Agent

Customer feedback is gold—but sorting it manually is painful.

So I built a Feedback Form & Email Reply Agent with n8n:

Form Submission Trigger → Captures new feedback instantly.
AI Agent (Google Gemini) → Reads the response, classifies it (Complaint / Compliment / Future Update).
Merge + Switch → Routes the feedback into the right workflow branch.
Complaint Flow → Logged → Slack alert → Personalized email reply.
Compliment Flow → Logged → Auto “Thank You” email.
Future Update Flow → Logged → Slack update → “We’ll keep you posted” reply.

⚡ Outcome: Feedback → Organized.Team → Notified.Customers → Replied instantly.

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