TL;DR
1. Completed a V1 of the lead generation automation using n8n! Got some good suggestions from the skool communities to make it production ready. Will be working on it and keep updating you guys about the progress!
2. Created a MVP of a Customer Experience Agent which can remember past conversations about the user and send personalised messages based on the data that it has collected!
Quick overview of this agent:
A Customer Experience Agent is an AI-powered helper that smoothly assists customers with their needs, providing quick, friendly, and personalized support. Its true value lies in remembering previous points like the pet name, their desease etc making every interaction feel easy and caring, ensuring customers feel heard and appreciated. This kind of agent helps businesses build trust, improve satisfaction, reduce customer effort, and encourage loyalty, which ultimately drives growth and sets the brand apart in a competitive market.
This is just a quick overview.. l'll create a detailed post about the market opportunities of this agent and how its different from traditional Customer Support Agent in the near future!
With this we have somewhat completed 3 SSTH Contest projects! Once I finish these 2 projects(Lead Generation & Customer Experience agent) I'll be working on creating the Cold Calling Sgent connected to my lead generation automation, and we can also connect it to the customer experience agent to have even more personalised calling!!
Thats it by my side! Let me know if you have any suggestions in the comments below!!