Building an Customer support Agent in n8n

I’ve been working for the last month trying to get my N8N Automation working for a potential client, that’s looking to spend $1,500 a month. The Automation answers support emails with possible answers to questions, and if they reply back with continuing issues then it will either continue helping or escalate to the help desk humans (for now) and it passes all communications to the help desk via email with a reason it was sent to the help desk. This has been a huge learning curve for me dealing with Outlook and Fresh Desk, and realizing the system treats creating replies to messages differently than just creating messages. Is $1,500 a month too much or too little for this automation? I want to basically turn this into a template for myself to sell to other businesses.

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