5. Maintenance is part of the design
Automation is not “set and forget”.
Things change:
offers
behavior
platforms
expectations
If maintenance isn’t planned, automation slowly becomes outdated and harmful.
6. Cost of error must be understood
Not all mistakes are equal.
Some errors are harmless.
Others damage trust, money, or reputation.
High-risk actions should always have:
extra checks
human review
conservative logic
Risk-aware automation scales safely.
7. Automation should reduce thinking, not visibility
A good system reduces the number of decisions you make.
A bad one forces you to constantly monitor it.
If you’re always checking: “Did it work?” “Did it send?” “Did it mess up?”
The automation isn’t finished.
Closing thought:->
Automation is not about replacing effort.
It’s about reducing cognitive load.
When built right, you stop worrying about the process — and focus on outcomes.
That’s when automation actually earns its place.
:-> 1.more add-ons?
2. Which point is most painful in automation to handle?
3. Point to convert to be better?
4. Which point is best fit for you?