Nov '24 • General discussion
Whatsapp or SMS?
Quick one, I’m getting messages from peeps all over the world and in some countries (like the UK)...
…where everyday folks don’t really use SMS to communicate much.
Instead, they prefer WhatsApp.
And that makes sense why folks are asking if we’re able to use WhatsApp instead of SMS to run our DBR campaigns.
The short answer is yes.
However, for the longest time we didn’t have the ability to do WhatsApp. That’s why we defaulted to SMS.
It still worked great and we’ve made a ton of the green stuff doing it the old skool way.
However, we’ve now got folks in ROYA launching on WhatsApp and in countries where WhatsApp is the messaging King. The results are as you’d expect!
One ROYA superstar is getting a MASSIVE 90% OPEN RATE.
My guess is because these folks check their WhatsApp more often than their SMS.
And when a company sends a WhatsApp, you can see their profile and know it’s legit. Extra layers of credibility always help nudge people to respond.
So if you’re in a location where it makes sense, WhatsApp is a good way to go.
Now if Whatsapp is your go-to, you’re gonna love one of the NEW androids we’re cookin’ up at the end of Jan for ‘SuperTag’ ROYA peeps only.
And that’s our 𝐖𝐡𝐚𝐭𝐬𝐚𝐩𝐩 𝐃𝐨𝐜𝐮𝐦𝐞𝐧𝐭 𝐂𝐨𝐥𝐥𝐞𝐜𝐭𝐢𝐨𝐧 𝐀𝐧𝐝𝐫𝐨𝐢𝐝.
Right now, document collection is an absolute pain in the backside requiring you to upload docs to an outdated website and hope it goes through.
This causes companies who need this for their sales process to lose out on millions of sales.
But now… imagine having claimants send pictures of their damaged car through WhatsApp direct to the insurer… and how much TIME everyone would save… while providing a seamless experience.
This is working gangbusters right now and will be a game-changer.
The Full Whatsapp training + Android is coming out Jan :-)
Doors are still open for ROYA right now and if you want access to this as soon as it comes out?
𝐂𝐨𝐦𝐦𝐞𝐧𝐭 𝐛𝐞𝐥𝐨𝐰 𝐰𝐢𝐭𝐡 “𝐖𝐡𝐚𝐭𝐬𝐀𝐩𝐩”
Here for ya!
Dan
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Whatsapp or SMS?
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