Hey everyone, I'd love your input before a sales call this Thursday. The prospect is the owner of an international insurance brokerage in Latin America. Here's what I know: - 200+ independent agents and around 4,000 policyholders - Half of the book belongs to the agents, the other half to the brokerage - The brokerage's half is mostly life insurance clients, 50+ years old - They sell life, health, disability, travel, retirement funds, education funds and investment plans - Life and investment products close through a phone interview or an advisor visit. Health, travel and disability can be bought online - No CRM. Only a manual log of quotes, around 30 - They talk to clients through email newsletters. Cross-sell campaigns gave "limited results" - The owner says his main focus is recruiting new agents Services I can offer: 1. Database reactivation 2. Speed to lead for inbound forms 3. AI voice agent that answers calls, quotes and books appointments, including after hours 4. Current-client campaigns: life-event detection, upsell and cross-sell 5. Review generation (Google reviews matter a lot in insurance) 6. Feedback collection to catch unhappy clients before they leave My questions: 1. With this profile, which service would you lead with to get a first yes? 2. Would you pitch the recruiting side (following up with people interested in becoming agents) as the entry point, since that's his priority? 3. How would you structure a small pilot? Performance-based (per booked appointment) or a fixed fee? 4. Anything I'm missing for a brokerage with a large book but almost no lead flow? Referral programs, renewal campaigns, agent enablement? Appreciate any ideas, especially from anyone who has worked with insurance or financial services clients.