1. Always Use a Written Dispatch Agreement Before you start working with any carrier, sign a Dispatch Service Agreement that clearly includes: - Your service fee (e.g., 5–10% per load or weekly flat rate) - Payment schedule (after each load, weekly, or via invoice) - Payment method (Zelle, Wise, bank transfer, etc.) - Clause stating payment is due regardless of whether the carrier receives broker payment - Termination clause Without a written agreement, it is very hard to enforce payment. 2. Verify the Carrier Before Working Check the carrier to avoid scams or unreliable companies: - Ask for: MC number DOT number Certificate of Insurance (COI) W-9 form - - Confirm their authority is active - Check safety and activity history on FMCSA (to see if they are operating regularly) Carriers with inactive authority or very new MC numbers are higher risk. 3. Charge a Small Upfront Fee (Recommended for New Dispatchers) Many professional dispatchers request: - A setup fee ($50–$200), or - Payment after the first load is booked This helps filter serious carriers from those who may disappear. 4. Use Rate Confirmations as Proof of Work Always: - Keep copies of Rate Confirmations - Keep email or WhatsApp communication records - Maintain a load tracking sheet If a carrier refuses to pay, these documents prove you provided the service. 5. Invoice Immediately After Each Load Send a professional invoice including: - Load details - Rate confirmation reference - Your percentage or flat fee - Payment deadline (e.g., 3–7 days) Consistency reduces late payments. 6. Work With Carriers Who Have Factoring Companies Factoring companies handle payments from brokers. These carriers usually: - Run loads regularly - Have more stable cash flow - Are less likely to avoid dispatcher payments You can ask: “Are you working with a factoring company?” 7. Stop Dispatching If Payment Is Late If a carrier delays payment: - Politely remind once or twice - Do not book new loads until payment is cleared

I'm curious (for anyone who has) what's it like working with truckers with MC's less than a year old? Is it harder to find loads for these drivers? Would you work with a driver with a 6-month year old MC? I have adjusted my survey to filter drivers with less than 6 months MC history, oh and cargo van drivers too, another annoyance for me- Ha

I became the kind of Dispatcher that I wished I had when I was the Driver. Been there. Done that. #FreightArchitect #IQuarterbackBigTrucks✌🏿 #CargoStarLogistics🥂

Hi, I’m new here from Ghana. I’m in my third year of university and I’m looking to start earning income through dispatching to support my school fees. My goal is to eventually continue this work full-time after graduation. I would really appreciate a mentor who can guide me as I get started. Thank you.

Hello Ladies and gentlemen of Dispatch U. My name is Vincent Wilfred. I live in both California and Houston TX. My income goal is to give enough value that supports a cash flow of $25,000 monthly from my dispatch business. What I am committed to achieve is to learn how to setup and automate systems that will allow me to work efficiently from anywhere, learn how to effectively train and delegate tasks and network with like-minded individuals in the community.