So a client calls me with a mess. $6600 in steel drops on site. Three weeks later, half of it’s just gone.
He runs a welding and fab shop. He’s on job six or seven for a major grocery store chain, good jobs, decent margins. This one was a $21K job. Site coordinator tells him they’re ready, so he lines it up. Schedules steel delivery, rolls out with two rigs, drops the material with the crane, and puts it where he was told. Coordinator’s nowhere. Site’s not ready. No call, no heads up, nothing. Now the steel’s just sitting there. He welds the ends of it up into bundles, heavy stuff, 2000 pounds a pop. Not easy to walk off with. That was just a precaution in case something stupid happened. Didn’t know it would actually happen. Three weeks pass. He’s in the area and swings by to check on it. The job still isn’t moving. But now half the steel is gone. $3300 worth, just disappeared. So he calls me, asking who’s responsible. Truth is, we won’t know until Monday because the property management company isn’t open on Fridays. But the job was scheduled, the delivery was approved, and the delay wasn’t his fault. He did everything right and might still get dinged. Now we’re adding language to his contract that says if material is delivered to the site on an agreed start date and the job gets delayed, he’s not on the hook for theft or loss. It’s not something I would’ve thought to write in until this happened, but now it’s going into every contract for our clients that want it. Contracts are living documents. As we learn about new issues, we cover them with future contracts. So if you’re ever sending materials out ahead of the job, add this. It’s one more way to make sure someone else’s screw-up doesn’t come out of your profit.