ChatGPT Health is led by Instagram’s former VP of Product. The person who spent 12 years optimizing for engagement at Instagram and Meta - keeping you scrolling, clicking, coming back - is now designing OpenAI tools for health decisions. What do you think can be the consequences? And do you use AI for your health?

It’s been a while since I’ve posted here. Aside from the holidays, I have spent the last 30 days in full business recovery mode following a disastrous workspace migration in ChatGPT on November 30th. I didn’t want to come back until I had something positive to report. Over the summer, before joining the AI Advantage I launched my startup using a ChatGPT Plus account tied to my personal email. As a (now) professional founder, I eventually realized it was necessary to separate my personal data from my business for IP protection, liability, and future HIPAA compliance with the app I’m building. When I started my ChatGPT account I hadn’t even thought about starting a company yet. Everything was mixed up. All my personal topics and my business building topics were in one account. Which is not a good thing. I knew enough to upgrade to a ChatGPT plus account when I started iterating business ideas, because I did not want them being trained on any of open AI models. I did everything by the book. I followed the documentation and even used ChatGPT to build a migration checklist. What happened next took my business out at the knees. ChatGPT wiped out every last bit of my data. Their support was nonexistent—no apology, no refund, and no path to recovery. $632.00 spent for a two year Business Workspace and nothing to show for it, everything gone. While my "founder discipline" meant I had backed up my core IP and design docs locally, I lost months of context and chat logs that served as the backbone of my cognitive scaffolding system. It was a disaster of epic proportions. I’ll admit it: I cried. Sobbed actually. I’m normally not a crier, but I had worked so damn hard for several months building something that I know is going to help people. I refused to let it be the end. I have spent December reconstituting my operations from the ground up, but I didn't go back to what broke. After learning that this has happened to dozens, if not hundreds of other founders and businesses, I migrated my entire company to Google Business Workspace (Enterprise Standard) and Gemini. The difference in professional stability and support has been night and day. Because of this move, I’ve recovered enough momentum to stay on track for our first product launch this January.

Any other caregivers here? This is a big commitment for so many of us and a regular part of our daily lives. Caregiving has run quietly alongside my professional life for most of my adulthood. At age 19 I became a caregiver for my mom while serving in the U.S. Navy, and I carried that role for 28 years alongside full time work, raising a family, and managing long term medical needs across changing stages of care. The mental load has never turned off. I track, plan, anticipate, and make decisions constantly, often without visibility or support. I’m so grateful for the AI tools we have now! I wish they were available back when I REALLY needed them. That experience shapes how I think about everyday cognitive support. I look past productivity hacks and focus on practical ways of reducing friction and mental overhead. My life in a 7 person multigenerational household is complex and emotionally loaded. My household ranges in age from 5 years old to 92 years old. I’m interested in what tools, systems, or approaches other caregivers find genuinely helpful while balancing caregiving with their work and daily responsibilities, even just small things that make life feel more manageable. I’m right here in the trenches with you, Sandwich Generation friends. Hugs.

I’m curious: do you use polite language like “please” and “thank you” when communicating with AI tools? Playful

You were given the idea because you’re capable of executing it. Not because it’s easy. Not because the path is clear. But because you are. The vision chose you for a reason. Now move.