šØ Service Theft in Tax Business: How It Happens (Clients + Independent Contractors)
āService theftā is when someone gets the work but you donāt get paid, or they use your systems/brand to profit off you. Itās more common in tax than people want to admit, especially during peak season. Protect your time and your name. š¼š 1) How tax clients steal services (real-life ways) ā
The āFree Reviewā Trap They send docs and want you to ājust take a quick lookā at: - refund estimates - credits - filing status - deductions Then they disappear and file elsewhere with your guidance. ā
The āDraft Me Somethingā Play They ask for a ādraft returnā or āestimateā to: - shop your numbers - compare fees - get a bank product elsewhere ā
The āFile It But Iāll Pay Laterā Lie They rush you to submit, then: - stop responding - claim confusion - suddenly ādonāt have itā ā
The āChargeback Queen/Kingā They pay by card, get service, then file a chargeback claiming it was āunauthorizedā or ānot delivered.ā 2) How independent contractors steal services ā
Taking your leads and poaching clients They use your pipeline to build their own list: - DM your prospects - collect direct payments - move clients off-platform ā
Filing under your brand but skipping your process They rush returns, ignore intake, and create: - rejections - compliance gaps - messy client experience And guess who looks bad? You. ā
Keeping the money, leaving you the liability They collect payment directly, but the business: - handles the complaints - fixes rejects - absorbs reputational damage ā
Using your tools without permission They use your templates, scripts, worksheets, pricing structure, or training⦠then repurpose it as ātheir program.ā 3) Red flags you should never ignore š© - āI just need an estimate firstā - āCan you tell me what Iāll get back before I pay?ā - āSend the forms, Iāll sign laterā - Contractor wonāt document, upload, or follow checklist - Contractor always wants access but avoids accountability 4) How you protect yourself (simple + effective) Client Protection ā
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