This week you will handle one high-stakes work situation. Explain it in a clear, calm, and structured way. Scenario 🚨 🧑‍💼 You work as a customer support assistant. 📄 A client is expecting an important document today. ❌ You realise you sent the wrong file earlier. ⚠️ If this isn’t fixed quickly, the client may complain and it will fall back on the team. 📢 You need to update your manager. 🎥Task: Record a 45–90 second video explaining the situation as if you are speaking to your manager. Cover 👇 • What happened • Why it matters • What you will do next Focus 🧠 • Stay calm • Keep it simple • Short sentences 📥 Attach your video in the comments below.

I am 21 years old, I want to properly improve my speaking and show up more for myself by doing what needs to get done