Care work has incredible moments, but it also comes with difficult situations. This week’s reflection: What challenge did you face on shift this week? It could be something like: • A difficult conversation • Behaviour that was hard to manage • A situation that left you unsure what the best approach was • A moment that tested your patience or confidence If you feel comfortable sharing, what did you take away from the experience? Let’s support each other and learn from the realities of the job. Please remember confidentiality when posting 💙

UK Care & Support Workers, it's time for the first Tuesday weekly discussion. Take a peek at the following questions: - How do you respond when a family member of a person you support speaks to you disrespectfully? - What phrases help you stay calm but remain firm? - What's your go-to disengagement or reset phrase when tensions rise? Offer your advice and guidance to your fellow peers in the comments and take time to learn from each other. I'll update with my thoughts shortly!

Just a couple of hours until the first Tuesday 'Skill Focus' post, where we have the opportunity to discuss a particular skill chosen just for this week, to advise and encourage each other, and to learn from our peers in the UK care and support sector. I look forward to seeing you here at 1pm!

This is a brief look at the Week One downloadables available to Premium tier members. There are over 40 pages across these three downloadables and new ones are added every week. It's just $9 to join, that's less than £7 for my fellow UK care and support workers 🙌🏼 More Premium tier benefits will be revealed soon - and anyone in Free tier will still get to enjoy the four weekly scheduled discussions 🎉

This week's Weekly Wins question: What was your favourite moment with a person you support whilst on shift this week? Please remember confidentiality! 💙