1d • General discussion
Professional Language - Skill Focus Week 1
UK Care & Support Workers, it's time for the first Tuesday weekly discussion. Take a peek at the following questions:
- How do you respond when a family member of a person you support speaks to you disrespectfully?
- What phrases help you stay calm but remain firm?
- What's your go-to disengagement or reset phrase when tensions rise?
Offer your advice and guidance to your fellow peers in the comments and take time to learn from each other. I'll update with my thoughts shortly!
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Professional Language - Skill Focus Week 1
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