@Sean Felker The biggest thing is to help the client have a review process in place you want a drip of new reviews each month.... They need a process. They need reviews across platforms and they need some on the website.

@Dean K.. not that I have seen... we should do a retargeting masterclass.. it's not that complex once everything is setup

No, but I will do a dive into it an see if I can find anything

I need to do a deep dive one this one... There are ways to do it and it be legit, I just need to find my notes

Short version: virtual offices can still work, but the old "grab a Regus address and call it a day" approach is a minefield now. Google's cross-referencing your business entity across external platforms before they even get to verification — so the paper trail matters as much as the verification itself. A few things that actually move the needle: If you can swing it — go Service Area Business. Use your home address for verification, hide it from public view, and just select that you serve customers at their location. This is honestly the cleanest path for a home-based operation and avoids the virtual office landmines entirely. If you need a physical address, you're not looking for a mailbox — you need a private, lockable suite with your name on the door. Shared hotdesks and generic building addresses at the big providers (Regus, DaVinci, etc.) are getting auto-flagged. The suite number has to be real and dedicated to you. The video verification is where most people trip up. It needs to be one continuous, uncut take — exterior, through the door, to your workspace, with something that proves you actually run a business there (equipment, license on the wall, logging into your CRM on camera). Record on mobile data, not Wi-Fi. Sounds weird but a network switch mid-upload can flag it as discontinuous. Before you even touch the GBP listing — make sure your NAP is locked down across at least 10 directories and matches your website footer exactly. Google's AI is doing a trust check before you ever get to verify. One thing worth adding on the Regus/private office route that most people don't talk about... Google wants to see the appearance of a real, established business location — and the two things that sell that in a video walk-through are a lockable door and visible signage. Here's what actually works if you're in a shared office environment: Door plaque or nameplate — 3M Command strips. Get a professionally printed acrylic or metal nameplate with your business name, stick it on the door before you film, peel it off when you're done. Looks completely legitimate on camera because it is a legitimate-looking sign.

@Kurt Schlichting We are working on it... The video is showing on mobile but not desktop....