My Client Tracking Spreadsheet Leaked - Here's Every Number
Accidentally shared my screen during a demo. Full client spreadsheet visible. Instead of panicking, I'm sharing it all. THE COMPLETE CLIENT BREAKDOWN LOCAL BUSINESSES (Under 50 employees) 12 clients Average: $850/month Common: Invoice processing, receipt scanning Total: $18,200/month MID-MARKET (50-500 employees) 6 clients Average: $2,400/month Common: Contract analysis, multi-location processing Total: $10,400/month ENTERPRISE (Over 500) 2 clients Average: $4,800/month Common: Complex integrations, high volume Total: $9,600/month Monthly total: $18,200. Wait, that's over the cap. Let me recalculate... Actually sitting at $12,400/month after recent adjustments. THE TIME INVESTMENT REALITY Local: 2 hours setup, 30 min/month maintenance Mid-market: 8 hours setup, 2 hours/month maintenance Enterprise: 40 hours setup, 8 hours/month maintenance THE PROFITABILITY TRUTH Local: $425/hour effective rate Mid-market: $300/hour effective rate Enterprise: $120/hour effective rate Guess which segment I'm focusing on now? THE RETENTION NUMBERS Local: 92% stay past 6 months Mid-market: 88% stay past 6 months Enterprise: 100% stay (too painful to switch) THE ACQUISITION COST Local: Usually free (referrals) Mid-market: ~$200 in time/demos Enterprise: ~$2,000 in sales process THE TOOLS THAT POWER IT ALL n8n: 90% of workflows Make: 8% (client preference) Zapier: 2% (legacy clients) THE LESSON FROM THE LEAK Transparency builds trust. Showing real numbers helps everyone. We all start somewhere. Current goal: 30 local clients at $1,000/month average. Simple, profitable, sustainable. What's your actual breakdown? No shame in small numbers. I started at $0 too.