invoicing and terms and conditions - following through
Hi Community, Have a question. We have a current customer who is often at least 7 days overdue on their invoices. I do have terms and conditions set out that state 5% per day on overdue invoices etc, but i never actually follow through. What do you do ? Reminders day 1 , day 3 and when do you actually deliver the invoice for over due fees ? Cheers,