Hi Community, Have a question. We have a current customer who is often at least 7 days overdue on their invoices. I do have terms and conditions set out that state 5% per day on overdue invoices etc, but i never actually follow through. What do you do ? Reminders day 1 , day 3 and when do you actually deliver the invoice for over due fees ? Cheers,

✨ I love supporting small business owners — from gardeners, dog groomers and doggy day care owners, through to trades, childcare practitioners, architects, consultants, specialist fitness equipment providers, workplace wellbeing experts, and those in warehousing and logistics and more. No two journeys are the same — but every one of you is an entrepreneur, and I’m grateful to be part of your story.

Welcome to DIY Bookkeeping Support! 🎉 I’m so glad you’re here! DIY bookkeeping doesn’t mean doing it all alone — this community is here to give you the support, tools, and encouragement you need to feel confident and in control. Here’s how it works 👇 🆓 **Free Community Access**Everyone here can join the discussions, share tips, and connect with others who are also doing their own bookkeeping. 🎓 **Xero in Bite-Sized Pieces Course (Sold in Skool)**You can purchase this course right here in Skool and get instant access. This step-by-step video training will give you the confidence to use Xero properly — without the jargon or overwhelm. 💬 **Your Bookie Partner Inner Circle (Paid Upgrade)**Purchase through my Stan store. This gives you direct access to me, our monthly Q&As, and extra resources. 🛠 **Xero Setup & Training (1:1)**Also available in my Stan store. If you’d like me to set up your Xero or give you personalised training, this is the package for you. Delivered 1:1 with me, outside the community. 👉 You’ll find your Bookie Partner Inner Circle and Setup & Training package here: https://stan.store/Upupandaway👉 You can buy the Xero in Bite-Sized Pieces course directly here in Skool. I’m excited to support you on your bookkeeping journey — whether you’re just starting out, learning Xero or Quick Books, or wanting ongoing guidance. Remember, you don’t have to do it alone! 💙

Apologies for the background noise but here is a short video introducing myself to the community-feel free to do the same.

I am not at XEROCON in Brisbane but am watching this session live-are you?