My Experience Automating Workflows for an MNC
Recently, I had the opportunity to work with a senior management professional at Daimler (MNC), and the experience reminded me of how powerful simple automations can be. The challenge was clear: - Procurement teams were losing hours creating invoices and tracking them manually. - Sales teams were spending excessive time researching supplier and client details before meetings. - These bottlenecks slowed down operations and reduced conversion rates. What we implemented with automation: - Automated invoice creation and real-time tracking with instant supplier notifications. - An AI-powered research system delivering complete client insights—including tone of voice—in less than 30 seconds. - Streamlined sales call preparation that gave teams better personalisation and confidence. The outcome: - More than 2 hours saved every day in procurement tasks. - Invoices are tracked and followed up automatically, without manual effort. - Sales prep reduced to seconds with deeper insights. - A measurable 20% increase in sales driven by efficiency and personalisation The real lesson here was that the biggest impact didn’t come from flashy or complex tools. It came from automating the quiet, everyday processes—the ones that usually go unnoticed but consume the most energy. By removing those small frictions, the team got back its focus, its time, and its momentum