We’ve made the decision to close Success HQ. And actually, one of the biggest reasons is pretty simple: it hasn’t become the active community we wanted it to be and we need to put our energy somewhere else. There are some brilliant people in here, but over time we’ve found ourselves continuing to create content and put energy into a space that, for most members, wasn’t really being used. We could keep trying different things to increase engagement, but that would be keeping Success HQ going because we created it, rather than because it’s genuinely serving people. And that doesn’t make much sense. Our business is evolving too. We’re clearer about the businesses we most want to work with and the conversations we want to be having, particularly around experience-led businesses and what it takes to create an exceptional experience through Brand, People and Operations. So rather than trying to turn Success HQ into something it was never designed to be, we’re closing this chapter and giving ourselves space to think differently about what comes next. Our paid members have already been contacted separately and we’ve made arrangements so they can continue working with us outside of Skool. For everyone else who has joined us, read a POWERUP, watched something, commented, asked a question or simply lurked in the background — thank you for being here. We’ve learned a lot from Success HQ. Including knowing when it’s time to stop doing something. We firmly believe that Success is a Team Sport. Find your team, they are out there. If you still want it to be us, stay in touch via Linkedin. Jenny & Matt

Try a slightly odd thought experiment. Imagine every price disappeared from your business. A customer lands on your website, speaks to your team, receives your proposal, visits your premises, sees your packaging and experiences your sales process. Then we ask them: “Do you expect this business to be cheap, mid-market or expensive?” What would they say? More importantly: What gave them that impression? Because customers start forming a price expectation long before they see the actual number. Language. Design. Speed. Confidence. Proof. How you present choices. How easy you are to deal with. Whether everything feels considered or cobbled together. The question isn’t “How do I make myself look expensive?” It’s: Does the experience around my price support the price I’m asking people to pay? That’s worth looking at before assuming the answer to better margins is simply changing the number.

Head to the calendar and join our session today on DISC profiling. I will explain what DISC is, why I love it so much and how it can be used to your advantage in life. Learning DISC made a lot of things fall into place for me, has helped my relationship with Matt and understand how our clients may prefer to communicate. I've done several sessions with people who have used DISC for years and they have all come away surprised that they learned something new. I've worked with clients who hate DISC because of previous experiences and have said if they'd used it the way I do in the past, it would have helped instead of hindered them. It's a brilliant tool so if you want to learn all about it, tonight is the night.

After the training session with Jenny and Matt on how to use Canva. I had a go and produced a very simple, but kind of nice, social media post on Saturday. Small step, but felt big to me!

Momentum Loves Decisions Perfect branding doesn’t exist. Perfect execution doesn’t exist. Perfect timing doesn’t exist. Progress belongs to people who decide. Then improve. Today’s Action: Choose one decision you’ve been delaying. Make it today.