Greetings! There are 100 things that go through my brain on a weekly basis that I think are share worthy. I don't share them because I'm either shipping or live streaming or with my family . I really want to share more on this app. Every time I hop on Skool and take a 37 minute Facebook hiatus, it is refreshing as heck to see this interface. It's so clean and friendly and people have a sincere willingness to help each other in the online jewelry reselling community here and I think that's just superb. I love this group and want to commit to posting a Tip Tuesday here once per week. Now to pick the day of the week! 😂😂😂 XO, Brad/threefortytwo on Whatnot

Sometimes it takes tough skin. I work very hard in this business and when someone gives me 4 stars across the board without any explanation. It is a bit upsetting. I gave her a great deal on a nice piece of jewelry and didn’t even use one of my recycled boxes, I shipped next day. I wrote a handwritten Thank you in the packing slip. (I did not leave gifts in the box.) I guess it’s not enough for some. I am Open to criticism. I guess I need to add cute extras to packages? I did write a “soft note” asking for suggestions or preferences. I guess I can’t make everyone happy. ( She apparently has not been around whatnot long by the looks of her account. ) Not feeling like I am having tough skin at the moment.

How is it working out? “Seller Provided Support Enroll now to support buyers directly.” - Whatnot

Let's have an interactive Skool call. It has been TOO LONG. We'll discuss the trinket box raid train we had yesterday and maybe just raid trains in general. ♥ Thursday, 8/20, 11AM EST, open call for everyone! See ya there, video/mic optional, just remember to mute if not speaking. I have a lot to say about the weather and taylor swift and that bill that just passed. XO, Brad

Question... I had a show and messed up the shipping for a first-time customer. I believe it was isolated mistake to just two items that possibly got swapped during bagging. It was just a $5 item. I deeply apologized to her for the mistake and told her to put in a request for refund. There was no way for me to get it back. She bought 4 items (she did get 4 items one which was wrong and a free gift that I give all my customers). The other customer who may have gotten her item is a reseller who bought 20+ items and probably thought nothing of it (her purchase was also $5). But again, I am not certain if she was the one who actually got it out of the 31 shipments I had for that show. I offered if she were to attend my show again, that I would give her a complimentary piece of jewelry for my mistake and to please continue for the request for refund for the $5 item. She then went on a rant that I probably did because I did not get what I wanted for the item and did send it, etc. I told her that I was offended by her accusation and that was certainly not the case, that in 7000 items I have only messed up twice like this and my reviews speak for themselves. I looked and saw that she put in a refund request but not for the $5 item she was missing but for the most expensive item she bought which was a $26 item claiming it was missing from shipment (other 3 were $5 items) and it seemed to go through. Obviously, there are email communications about this incident, and I am more upset that she lied to WhatNot and she got away with it. Do I say something to her that I know what she did calling her out, let it go or should I report it to WhatNot? I have blocked her. UGH