Backstory: I had a quick 10-minute call with a seller—solid icebreakers but not enough time to build deep rapport. Before we got off the call, he asked for info about my company. I don’t have a website, so I held my frame and let it go. He wasn’t highly motivated, and I already have two properties under contract—neither seller asked for company info. I get why some sellers are skeptical, but I’m learning and open to better ways to handle this. Curious— how do you handle it? #FailingForward

Recently, I had the opportunity to help a seller with a difficult situation regarding her mother's rental property. The seller was struggling with troublesome tenants and was feeling overwhelmed. When I stepped in to assist, I made it my priority to alleviate her stress and provide the best possible solution. Not only did I take on the responsibility of evicting the tenants, but I also went above and beyond by personally ensuring that the closing process was as smooth and convenient as possible for the seller's parents, who were unwell at the time. Despite facing numerous obstacles along the way, including reluctant tenants and sick family members, we persevered and successfully closed the deal. Seeing how relieved and grateful the seller was made all of our efforts worthwhile. This experience reminded me of why I love what I do - because there is nothing more fulfilling than being able to make a positive impact in people's lives during challenging times. In conclusion, this story is not just about a real estate deal; it's about going that extra mile to provide exceptional customer service and genuinely caring for others' well-being. It is a reminder that even in tough situations, there are always opportunities to make a difference and leave a lasting impression on someone's life.