@Mike Copeland a little help. I received client feedback that highlights two issues: 1. Response Delay – After the user speaks, the bot takes a few seconds before responding. This pause makes the conversation feel unnatural. 2. Tone Consistency – The assistant’s voice doesn’t sound energetic or helpful, and the tone varies during the call (increase/decrease). At times, it feels like the voice died. The client specifically mentioned: “I tested it but seems like there are still pauses and not very energetic. She doesn’t sound very helpful or energetic. Also, please ensure the tone remains consistent throughout the call and does not increase or decrease.” Has anyone faced similar issues with latency in responses or voice consistency? - Are there recommended settings or best practices to reduce the pause between user input and bot response? - How can I ensure the assistant maintains a consistent, energetic tone throughout the call?

Hey everyone, I’ve been working on an outbound voice agent. I’m seeing a 10‑second delay before the first message is delivered once the call is picked up. Has anyone here solved similar first‑message latency issues? Looking for inputs.