@Hugo Podworski Hey Hugo, thanks for the reply. I am leaning probably more towards Retell for now, I learned the hard way that whenever I estimate the deadline of a project, it's usually 2x my estimate. Plus I have a million other fires to put out because I'm wearing the media buying hat, sales hat, dev hat, etc. and Im not geting paid enough to be this stressed out. That being said, I also wanted your take on this, because even though I want to give Voice AI another shot, I'm lowkey still on the fence about this because production quality Voice AI OR a real human setter is about 2-3 weeks of time investment regardless of the path I choose, hence why im struggling to decide. After taking appointment setting calls myself for a week, I realize that there are nuances to the sales aspect that may be very difficult to replicate with AI such as - my ICP likes to yap sometimes, and the AI would have to be really good at bringing them back on topic or knowing when to "politely interrupt" rather than letting the prospect go off the rails - I can sense hesitation in people's tone and I know when they are bullshitting or about to make up some wack excuse, sometimes I go out of my way to pre-empt objections, or I may even cut people off and hit them with a reframe to take control of the conversation, and the thing is with Voice AI, it usually always waits for someone to finish, and it never prematurely cuts people off intentionally - I had many issues with Voice AI being too sensitive and stopping mid sentence anytime it hears a noise, making the conversation very awkward as there are long pauses (hopefully sensitivity can be reduced in Retell, idk of thats a feature) - I'm in southern california, probably 40% of leads are not native english speakers, so accents can cause difficulty with transcription, although I can also just use a spanish agent - I plan to leave the systems behind for the salon as I won't be doing this after new years. A VA that knows how to use the CRM, my database, etc. is critical cuz my 55 y/o mom don't even know how to copy and paste. (although I guess even if I use voice AI maybe I can hire a systems admin VA or something)

What up hugo, please show us how to do context engineering through MCP servers. The video where I saw you showed the setup was the debt collection Voice AI agent where you were streaming LLM calls back to VAPI but that involve some sort of custom code middleware layer. i think MCP simplifies this, VAPI and Retell both have native ones now.

Also it would be great if you could discuss the different options in terms of Vector DBs for RAG, and which ones you recommend we use based on our situation. Appreciate all the vids though you're like one of the most educated people in the space. so many shilling meatheads in the Ai space in general.