17d (edited) ā¢ General discussion
š¤Need sum help guys - VAPI vs Retell for my situation??!
Hey fellas,
Iāve struggled in the past with Voice AI quality and reliability for my momās hair salon (I almost wanted to punch my agent but they're not real so I cant). I was using Assistable (Voice AI platform built on Retell for HighLevel users), but the results were disappointing and I was considering hiring a VA appointment setter from Colombia this past week because I genuinely thought the state of current LLMs just wasnāt there yet in terms of quality.
Then I watched Hugoās video on context engineering like 83 minutes ago and realized maybe the issue was my setup ā I was using a static system prompt instead of dynamic turn-by-turn prompting.
Now I wanna take a risk and give Voice AI another shot. My goal is to build an agent (or agents) for the salon to handle appointment setting, reschedules, confirmations, FAQs, and objections. Iām treating the salon as a low-pressure experimentation sandbox to prove I can build a production-quality Voice AI, since I plan to launch a B2B collections firm soon and this is my chance to validate if I got motion or if I'm cooked.
My tech background:
- Very comfortable in HighLevel (this is my main CRM), Make, and n8n.
- Can handle HTTP requests, data transforms, and light JS in n8n (I vibe code it tho).
- Did I mention vibe coding?
My proposed setup:
Voice AI platform with MCP ā send latest message to n8n ā query vector DB ā return relevant chunks ā feed back into MCP. Context engineering achieved ā
šŗ
My main question:
Given my background as a ācitizen developerā/vibe coder (not a real dev), is it realistic to go straight into VAPI for more granular control (since thatās what Iād likely use long-term for B2B collections)? Or is the learning curve too steep, and should I stick with Retell for now to get something working faster?
The goal is to get an agent up and running in ideally 5 days or less.
Appreciate any advice from any grand masters and Voice AI wizards. š
Anyways enough yapping, I will be checking for gold nuggets in the comments š
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š¤Need sum help guys - VAPI vs Retell for my situation??!
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