🧠 AUTHORITY DRIVES RETENTION - Why Framing the First Consult is Everything - Set the Tone!!
The first consult isn’t just about assessment - it’s about setting the tone. If you don’t control the narrative from Day 1, your client will. Here’s why 👇 1. Clients Love Jumping the Gun 🚨 If things don’t go their way within a few sessions, they panic: ❗ “Should I get a scan?” ❗ “Is it something worse?” ❗ “I read online that it could be X…” This panic isn’t clinical—it’s psychological. It comes from a lack of clarity, consistency, and trust. 2. You Need to Anchor the Journey 🧭 From the first session, clients need to hear: 📌 “This is a process. This is the timeline. This is how we know it’s working.” When you frame the journey, you reduce fear-based decision-making. It makes clients less likely to go rogue, chase unnecessary scans, or seek second opinions too early. 3. People Don’t Need More Solutions—They Need Direction 🧱 The internet is full of “fixes.” But clients don’t need 5 options—they need one direction they believe in. Your role is to filter the noise and lead the way. 4. Framing Builds Authority and Trust 💼 When you hold space and outline the roadmap from the start, you stay in control. This doesn’t mean dismissing concerns—it means leading with confidence. And confident framing early on = long-term trust and better adherence. 5. TL;DR: Clients want certainty more than solutions. Set expectations early, anchor them in process, and keep the wheel in your hands. The first consult is your shot to establish control, trust, and clinical authority. 👉🏼 PDF version of this under “Treatment Notes” in the classroom.