A notary completed a signing and dropped the package at FedEx without sending scanbacks first and without notifying us or the title company. Why? 👉 She was trying to make the cut-off time so the original documents could arrive to title the next day. Sounds like a good intention… but here’s what happened: 👉 The title company was actually expecting scanbacks to fund the same day 👉 They couldn’t proceed without them 👉 The package was already shipped, so we had no way to review the documents 👉 This was also a newer notary, so we couldn’t confirm if everything was executed correctly She even tried to go back to FedEx to scan them from there… 💸 They quoted her over $100 just to scan the documents Situations like this can create stress, delays, and unnecessary costs, even when the intention was to help. Key takeaway: Before making a decision like this, always communicate first. A quick message can clarify priorities (scanbacks vs. cut-off) and prevent major issues. 👉 What would you have done in this situation? Would you prioritize cut-off or scanbacks? Let’s discuss 👇