Hey fellow Jiraheads, curious what others' experience is with integrating JSM with Teams? Seems from my initial research like Assist works pretty well if you create a work item from Teams for getting comment updates or routing approvals through Teams, but if you want something more robust like Teams notifications on Status changes or getting notified by Teams for all tickets you'd have to use Webhooks that can only go to a Teams channel and not a direct message? Wondering if anyone has any advice or has done a thorough Teams integration before

We are looking to keep optimizing our service project early this year and have a few add-ons in mind (which will some of our own support gaps, but also a few things JSM doesn't do out of the box). What are your top 3 must-have Jira add-ons and why?

Get your hands dirty with us. We’re opening up our sandbox environment to build real-world Jira implementations, live. Each episode, we pick a specific use case, like: - HR Service Portal - JSM Assets Implementation - Practical Rovo Use-cases - ITSM - Product Discovery Implementation - Project Management And build it from the ground up. Have some suggestions? Drop them in the comments below! Whatever gets the most upvotes is what we will cover first. Live on Fridays as 12pm CST. Find it in the calendar tab here! Note: This is available for anyone on the premium plan and up. If you want access, you'll need to upgrade.